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Services we offer



Below are the basic services we offer. If you have something outside of what you see below please call we may be able to help


Service Contract Info
JOB PHOTOS

Varies



4X4 Truck Deliveries





We offer 4X4 Truck Deliveries. The 4X4 runs on its own schedule outside of the normal delivery schedule. This is based on demand and what areas have the highest need for it each week. Our 4x4 is used for emergencies and pre planned stops. We always want to schedule stops on our large trucks since the small truck can only hold 1200 gallons. Limiting the stops we can make. If we try to get you on a large truck and cannot you will be moved to the next open 4X4 truck route. This will not be the same day, you may have to wait a few days until you fall on the 4X4 route. So always be sure to advise us WELL ahead of time of your bad driveway or be sure to treat and plow your driveway prior to delivery. Fuel trucks, even 4 wheel drive do not do well in snow and ice. Remember, unlike a 2 wheel drive car they have thousands of pounds of moving liquid moving around on them. We will not attempt ANY untreated/ non-plowed driveways. If you want fuel, it is your responsibility to make a clear safe path



$110 (Gas) - $150.00 (Oil)



Basic Cleaning





Cleaning your furnace/or Boiler is a must to keep it running like it should! Our cleaning prices start well below the "other guys" while including all the basic parts needed. (Filter/Strainer/Nozzle) We allow for 1.5 hours to clean a unit. That is more then enough time for a maintained system. If your system has not been maintained and it takes longer then the 1.5 hour time frame, it will be billed at normal service hourly rate. Also note, some systems have more then one filter, or specialty filters. Only one basic filter is included in the cost. Anything outside of the 3 basic parts listed will be extra. (most systems need just the listed basics)

We also clean gas units, at a discounted rate listed above



$55-$100



Service Call





When you call within business hours, 30 mins prior to closing Mon-Fri 8:30-3:30 you get our lowest rates if something goes wrong unexpected! Our calls start at $100.00 for the first hour or each call- then an additional $55.00 Each hour to follow. This does not include parts. All parts are additional. You are not charged for drive time

during business hours. Service calls include repairs on Heating and Cooling units. We service Boilers, Furnaces, Ductless systems, hot water heaters and all fuel types from Fuel oil, Propane and Natural Gas

.


At this time we do not service or work on wood stoves, and fireplaces





$75-$150



After hours - service calls





The unexpected happens- When it does, do not pay more then you have to! We offer 24/7 Service. Each call minimum is $150.00 for the first hour- Then $75 Ea Additional Hour. Parts are not included and will be additional. Drive time may be charged during after hour calls

holidays and major weather events, it will be charged at after hours rates plus additional fees on holidays After hours service calls involve everything a normal service call would, Out of oil after hours would involve jerry cans only and not a fuel truck delivery. That would need scheduled during business hours and additional off route/next day fees would apply



$150



Air Conditioning Cleaning





Cleaning of indoor and outdoor coils. Checking of all electrical connections, and amp draws. Capacitors checked. Cleaning of condensate line. Checking of all pressure and temperatures


Freon costs extra if needed. If issues found, and parts are needed they will also be an additional cost (to test a AC unit correctly is must be "warmer" outside) Please keep that in mind when scheduling your AC cleanings



Please note R22 refrigerant is becoming very hard and expensive to get. We may suggest changing over to a newer less expensive freon if needed and when possible



$20-$100



Prime and Start (simple and Tech)





Run out of oil? If you feel better letting our driver get you started back up we offer a simple start up! Someone must be home, the driver cannot wait on someone to arrive ($20.00). If the driver is unable to get it started due to other possible issues we can send out a service tech- If they can get it started quickly with no needed parts it is $40.00. If additional time and parts are needed it will be treated as a normal service call- and billed as such either regular or after hours



$ Vary by job- Free Quotes



Installations - heating,cooling, and refridgeration





We offer free quotes on all installs. We install everything- including oil heating units, Heat pumps, Gas units, Propane Units, AC only, water heaters, boilers, oil tanks, light commercial and refrigeration


Quotes cannot be given with out seeing the job or over the phone. Pricing can vary greatly from job to job. All quotes are currently valid for 30 Days, due to the fast changing market. Once a deposit is made we ask 14-21 Days turn around time for parts to be ordered. Once parts are ordered in- Quote will not change


Please check out our Payments page for financing options



Varies



Light Commercial





We also provide commercial maintenance on coolers, refrigeration units, and ice machines. We bill all commercial work as time and materials only saving you money! No extra rates/fees for commercial work- billed

at standard per technician hourly rate plus materials.


No rooftop or large-scale commercial at this time



Varies by cost of fuel



Out Of Oil





We cannot guarantee same day deliveries during peek season, we will do all we can but in some cases it is not possible. Additional fees will also apply if a same day delivery is possible. If we are in your area and you need a same day delivery it will be an additional $40. If we are not in your area and you still need a delivery it will be $40 same day and $60 Off route fee- $100 Total


Outside of normal business hours -Out of fuel calls are treated & priced as an emergency service call plus fuel costs. If we have a truck still on the road we will do all we can to get you. If trucks are in for the night we will use "Jerry Cans" and get you enough fuel until we can get a full delivery to you (Normally 10 gallons max) - it may not be next day delivery depending on your location and routes


We will always do all we can- but ultimately it is the customers responsibility to call prior to being out of fuel. You should order fuel at 1/4 tank or above





ARC Heating and Service co